Online rent collection has become standard for landlords of all sizes. Tenants expect it. The problem is that most platforms take a cut of every transaction — and those fees add up fast.
Here is what the major platforms charge landlords or tenants for rent payments:
For a landlord collecting $1,500/month rent on 5 units, a 2.9% credit card processing fee costs $2,610 per year. Even $2.50 per ACH transaction adds up to $150/year across 5 units. These are costs that either eat into your margin or get passed to tenants.
Most platforms follow the same basic flow, but the underlying payment architecture matters for your bottom line:
The platform collects rent from tenants into their own merchant account, then distributes it to you — usually with a processing delay of 3–5 business days. The platform controls the money between collection and distribution, which is how they can charge additional fees.
Platforms built on Stripe Connect route payments directly to your connected Stripe account. The platform never holds your money. Processing times are standard Stripe timelines (2 business days for cards, 4–5 for ACH). This model eliminates the middleman markup.
Tenants forget. A platform that sends automated reminders before rent is due and alerts after it is late reduces your collection effort significantly. Look for customizable reminder schedules.
The platform should automatically flag overdue payments and calculate late fees according to your lease terms and state law. Manual tracking across multiple units is error-prone and time-consuming.
ACH (bank transfer) should be the default — it costs less for everyone. But some tenants prefer or need to pay by card. Offering both increases on-time payment rates.
Tenants who set up autopay have significantly higher on-time payment rates. Your platform should make autopay setup simple and handle failed payment retries automatically.
You need a clear record of every payment for tax preparation, dispute resolution, and eviction proceedings if necessary. Look for exportable payment history and integration with your financial tracking.
Rent collection works best when it is part of a broader tenant experience — not a standalone payment link. When tenants log in to pay rent, they should also be able to see their lease, submit maintenance requests, and access documents.
RentSolve AI routes payments directly to your Stripe account. $0 platform fees. ACH and card accepted.
Start Collecting Rent Free →Rental income is taxable regardless of how you collect it. Online platforms simplify tax preparation by providing transaction records, but keep these points in mind:
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