What the Tenant Portal Includes
The RentSolve AI tenant portal gives your renters everything they need in one place. Online rent payment via ACH or card through Stripe. Maintenance request submission with photo upload.
Lease viewing and e-signature. Document access for receipts, notices, and other records. Communication with the landlord through the platform.
All of this is accessible through any web browser with no app download required. Tenants don't even need to create a separate account for lease signing.
A Professional Tenant Experience
First impressions matter. When a tenant receives a link to a professional portal instead of a Venmo request and a text message, it sets the tone for the relationship. The portal shows tenants that you take property management seriously, which leads to better tenant behavior, fewer disputes, and longer retention.
A professional experience also makes your property more attractive to higher-quality tenants during the screening process.
Self-Service Reduces Your Workload
Every feature in the tenant portal is a task that used to require your direct involvement. Rent payment used to mean collecting checks or sending Venmo requests. Maintenance used to mean fielding phone calls and texts.
Document access used to mean emailing PDFs. The portal makes all of this self-service. Tenants handle their own payments, submit their own maintenance requests, and access their own documents.
Your involvement shifts from doing the work to reviewing the results.
Free Portal vs Paid Alternatives
Buildium's tenant portal requires a subscription starting at $52/month. AppFolio charges per unit. TenantCloud offers a basic portal for free but with limited functionality.
RentSolve AI includes a full-featured tenant portal on the free plan for 1 unit, with the same portal available across all paid tiers. No feature gating on the portal itself.